Contact
If you have a question, suggestion, correction, or a business inquiry, we’re happy to hear from you by email. Our editorial and product-expert team reviews messages daily and strives to respond clearly and professionally.
Please send all correspondence to hello@mattressproguide.com. That single address helps us route messages quickly to the right specialist — whether it’s editorial feedback, a reader question about mattress care, or an industry partnership request.
Expected response time
- General reader questions: 1–3 business days.
- Editorial corrections or fact checks: 2–5 business days; urgent safety or recall concerns receive priority.
- Media, PR, or partnership inquiries: 3–7 business days, depending on scope and availability.
- Advertising, affiliate, or sponsorship proposals: We’ll acknowledge receipt within 3 business days and follow up with next steps within 7–10 business days.
What to include in your message
To help us respond faster, please include:
- A clear subject line that summarizes your request.
- Relevant links (article, product listing, research) when referring to specific content.
- Your preferred contact details and any deadlines or scheduling constraints.
- Supporting materials for technical or product claims (photos, receipts, lab reports) when applicable.
Types of inquiries we welcome
- Reader support: Questions about mattress buying, sleep health basics, warranties, delivery, or returns.
- Editorial feedback: Corrections, clarifications, or suggestions for improving our reviews and guides.
- Product testing and review opportunities: Manufacturer inquiries for evaluation by our independent testing team.
- Partnerships and collaborations: Affiliate programs, co-branded content, and retail partnerships aligned with our editorial mission.
- Press and media requests: Interview requests, expert commentary, or data inquiries from reporters and researchers.
- Advertising and sponsorship proposals: Opportunities that fit our audience and editorial standards.
- Technical issues: Website errors, broken links, or accessibility concerns.
Our standards and privacy
Mattress Pro Guide is authored by sleep experts, certified testers, and experienced journalists. We follow strict editorial guidelines to ensure impartial reviews and evidence-based advice. Personal information you share by email is used only to address your inquiry; we do not sell or rent your data. For details, see our privacy policy on the site.
If your message is time-sensitive, mark it clearly in the subject line and include the best times to reach you. Thank you for helping us improve Mattress Pro Guide — we value your input and aim to provide fast, reliable responses.
Mattress Pro Guide — Editorial & Customer Support Team